Britax Child Safety, Inc., has decided that a defect exists in certain Britax B-Safe 35 and B-Safe 35 Elite infant car seat models. In cooperation with the National Highway Traffic Safety Administration, the U.S. Consumer Product Safety Commission, Health Canada, and Transport Canada, Britax is conducting a recall. This recall involves a defect within the carry handle on the below listed infant car seats manufactured between October 1, 2014 and July 1, 2015.
NOTE: No other products are included in this recall. If your Britax B-Safe product has a different model number than the model numbers listed above or it was manufactured after July 1, 2015 it is NOT included in this recall.
Description of the Defect:
Britax has received reports of cracks developing in and around the carry handle grip on the above listed infant car seat Britax B-Safe models. If the cracks lead to the handle breaking, then the seat could be dropped, causing potential injury to the infant.
Remedy of the Defect:
Enclosed is a remedy kit containing instructions and a carry handle bracket that will attach to the infant car seat carry handle to reinforce it.
This does not affect the safety performance of the seat when used in a motor vehicle. It is safe for consumers to continue to use their car seat when secured in a vehicle or on a stroller. The car seat should not be lifted or carried by the carry handle until the remedy kit has been installed.
What You Should Do:
- Do not return product to the retailer.
- Continue to safely use the car seat when secured in a vehicle or on a Britax stroller. Do not lift or carry the car seat by the handle until the remedy kit has been installed.
- Before installing the remedy kit, review the printed instructions. For a video detailing how to install the kit, please visit www.bsafe35recall.com.
If your carry handle is already cracked or fractured or if you have other questions or concerns, you should contact the Britax Customer Service Department at the dedicated recall line: 1-800-683-2045. Customer Service business hours are Monday-Thursday 8:30 am – 5:45 pm (ET) and Friday 8:30 am – 4:45 pm (ET). If you live outside of the US or Canada, you should e-mail Britax.Recall@britax.com.